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Fair Trade Update – Window Safety Devices Deadline – Don’t Risk Fines

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Window Safety Devices In Strata Buildings

To prevent children falling from windows, strata schemes must have window safety devices installed on all applicable windows. Strata building windows must be fitted with safety devices where the internal floor is more than 2 metres above the external surface outside and within a child’s reach (less than 1.7 metres above the internal floor). When the safety device is engaged, it must restrict the window opening to be less than 12.5cm and the device must be able to withstand a force of 250 newtons (which is equal to 25 kilograms of force).

If a strata scheme does not have devices installed, the owners corporation is leaving young children vulnerable to falls from windows. Owners corporations can be fined up to $550 for non-compliance if convicted by a court. Owners who obstruct an owners’ corporation can also be fined.

To report a strata scheme that is not complying with the window safety device requirements, send an email to along with the following information:

  • your name and contact details
  • the address of the strata scheme
  • the managing strata agent’s name and contact details (or Secretary’s details, if there is no managing agent).

For more information, visit the Window safety device requirements page on our website, or call 13 32 20.

Why the Window Winder Window Lock is an innovative solution?

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Why the Window Winder window lock is an innovative solution?

If you’ve got an awning window, the Cable Lock could be used as a window safety solution. Alternatively, a window winder could provide the ideal and innovative answer to your problem.

What is a Window Winder?

A window winder is a window lock that uses a mechanism to wind out a chain in order to open and close awning windows as well as protect children from falls from windows.

What Window Winders are available?

There are a range of window winders available on the market that can provide a simple solution to safety with regards to awning windows. However, not all are compliant to the window safety legislation or have the flexibility to be restricted and unrestricted as and when the resident sees fit.

How is the Remsafe Window Winder innovative?

Unlike other window winders on the market, the Remsafe Window Winder is the only winder with a convenient, key-operated restrictor mechanism on the upper surface of the winder body. Unlike other winders that are permanently restricted on the base plate, this unique feature allows a resident to alternate quickly and easily between the restricted distance and the fully opened distance.

See our winder in action:

For more tips on how to use and how to install our window locks,then sign up to our mailing list or like us on Facebook.

When it’s best to use the Cable Lock?

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When it’s best to use the Cable Lock?

While there are many window locks to choose from, the Cable Lock is a well known restrictor on the market. However, deciding when it’s best to use window locks can be difficult and the Cable Lock is no different.

Which window types can you use a Cable Lock on?

Fortunately, the cable lock is an extremely versatile solution to window safety and can be used on any window type:

  • Sliding
  • Awning
  • Sash
  • Double Hung
  • Casement

Even better it can be installed onto any material!

How to install the Cable Lock?

Alternatively, here are written instructions on the process:

  1. Measure a maximum opening distance of 12.5cm from the fixed frame to the open window frame.
  2. Secure the lock body either horizontally or vertically on the fixed frame.
  3. Hold the cable bracket on the open window frame in the fully extended position to ensure the opening distance does not exceed 12.5cm.
  4. Secure the cable bracket to the open window frame and place screw cap over the lock body hole.
  5. Test. The key must be used to lock the lock. Opening must not exceed 12.5cm. Ensure the bullet head is securely locked into the lock body.

Remsafe Cable Lock

Our Cable Lock window restrictor is the world’s smallest cable restrictor. Through its compact design, the Cable Lock increases window safety by allowing the window to be opened and closed to the restricted distance of 12.5cm without the use of a key each and every time. Additionally, all of our products are keyed alike across the range so you only require one key.

For more tips on when and how to use window locks and how to install them, sign up to our mailing list or like us on Facebook.

No kids - why window locks | Remsafe Window Locks

I don’t have children, why do I need window locks?

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No children? Why do I need window locks?

Around the topic of window locks and window safety, there is often the sentiment ‘I don’t have children or ever have children at my home, why do I need window locks?’

While we actively support the safety of children, we do appreciate that for those who don’t have children or rarely have children visit their home restricting a window to 12.5cm is of less importance. Consequently, we’ve compiled the reasons why you need window locks and how our products can be a benefit to you.

No kids - why window locks | Remsafe Window Locks


The main factor behind needing window locks in your home is legislation. Back in 2013, it was made law that all owners’ corporations in NSW must install window safety devices on all applicable windows before 13 March 2018. If you do not comply, a penalty will be incurred.

What windows require a lock?

Any window where the internal floor beneath an openable window is 2m or more above the outside surface beneath; and the lowest level of the window is less than 1.7m above the internal floor.

You can still open your windows fully

A major concern for opposing window locks is the notion that a window will have to remain restricted at 12.5cm or permanently restricted at this distance. Although this is the safest option, we appreciate that at times you may wish to open a window to its full extent. Our products are all equipped with a child resistant release mechanism, which allows the window to be opened to its full extent if required.

Window types

Our extensive range of window locks are keyed alike, so you’ll only ever need one key to fit a wide range of window types. Explore our range of products and the window types they fit and if you have any questions, please don’t hesitate to get in touch.

Why should you install window locks?

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Why should you install window locks?

Sometimes you might hear from friends, family or even companies that you need this in your life or you should get that amazing product, but you might think why do I need it? Perhaps you’ve had that experience with window locks and didn’t know why you needed them. Well that is about to change as we’ve put together a guide for why you need to install window locks in your home.

Keep your family safe

Window locks serve no greater purpose than to provide safety within your home, particularly for young children. It is something that could easily be overlooked but why take that risk when the solution is so simple?

Child Safety Window Locks | Remsafe Window Locks

Children are inquisitive and will want to look out of windows or open them when they’re hot. Removing furniture away from near windows and other safety tips will help but window locks will complete the job that restricts the window to 12.5cm whilst also providing ventilation.

You might think it seems excessive but unfortunately falls do happen and with tragic consequences:

8-year-old girl dies after fall from high-rise window

And its not just children

Kiwi Toni Kelly died in fall from window ‘while taking a selfie’

Did you know? In Australia, a child is admitted to hospital with serious or life-threatening injuries as a result of a fall from windows and balconies nearly every week. With more and more people living and working in high-rise dwellings, it’s vital that we embrace safety measures to keep children as safe as possible.


We believe that you should have window locks in your home as it’s not worth the risk. In NSW, the government agreed and introduced legislation in 2013 that requires all owners corporations must install window safety devices on all applicable windows before 13 March 2018. Read more on what this means for you in the run up to this deadline.

Our window locks

If you’d like to make your home safer and install window locks, we can provide you with a safety solution for every window. Take a look through each window type to find window locks that are right for your home or get in touch with our friendly team if you need any help.

Track Lock Window Lock | Remsafe Window Locks

Tradies, Commercial Sector & Parents: The Track Lock solves your problem

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Tradies, Commercial Sector & Parents: The Track Lock solves your problem

We recently added a new product to our ever-increasing range but just how will the Track Lock help you?

The Track Lock is a problem solver

Our promise is to provide ‘a safety solution for every window’ and the Track Lock only enhances this message as it’s a discreet and versatile solution to window safety.

Suitable for double hung and sliding aluminium window types, you may ask why not use another product i.e. the Venlock? Although one of our other window safety locks would be suitable, imagine a scenario where there is minimal window sill or a narrow window track. In this instance, the Track Lock comes into its own thanks to its compact design.

Track Lock Window Safety Lock | Remsafe Window Locks

The Track Lock is ideal for the commercial sector

The compact design and its ability to be installed on the top window track makes this safety device a discreet solution that is ideal for the commercial sector. For example, in a hotel, the Track Lock can be installed on the top window track, which not only restricts the opening distance to 12.5cm but is out of sight, and potentially reach, of the guests.

This also applies to parents looking for a discreet window lock that would be out of reach of their children.

Easy to install and keyed alike

Across our product range, we’ve made our products stylish, strong and importantly for installers: Easy to install.

Check out our video installation guide

Alongside easy installation, our products are keyed alike, which means you only need one key to operate any of our window locks.

If you’d like to know more about the Track Lock or would like to place an order, then please don’t hesitate to get in touch with our friendly and experienced team today.

Keeping your child safe | Remsafe Window Locks

5 tips for keeping your child safe in the home

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5 tips for keeping your child safe in the home

Did you know? In Australia, a child is admitted to hospital with serious or life-threatening injuries because of a fall from windows and balconies nearly every week.

We’re passionate about child safety and reducing the number of preventable injuries suffered by children. As a result, we’ve put together these top tips for keeping your child safe in the home.

1. Stairs

Make sure you install gates at the top and bottom of staircases to prevent falls. Additionally, think about any doors that might directly lead to a staircase and use doorknob covers.

Actively, help your child when walking up and down staircases as well as using lower hand rails so they can reach.

2. Balconies

Similarly, to stairs, use gates or doorknob covers to block off access to these areas and don’t let your child play unattended on balconies.

Keeping your child safe | Remsafe Window Locks

3. Beds

We all move around in our sleep and kids are no different so ensure that you have safety rails installed on beds for children, so they can’t fall out.

4. Nightlights

Children might wake up in the night because of a bad dream or need the toilet. By using nightlights in their bedroom and hallways will risk the chance of falls during the night. Also, keep hallways clear of any clutter or trip hazards.

5. Window Locks

Children are inquisitive by nature and will want to climb up to look out of a window. Firstly, make sure no furniture makes getting to windows accessible. Secondly, make sure every window has a lock on it that restricts the opening distance to 12.5cm.

By 13th March 2018, all windows in NSW above the ground floor will be required to have a window lock on it that restricts the opening distance to 12.5cm.

Not sure, where to start? We provide a safety solution for every window. No matter what window type you have, we have a product to suit your needs.

Here’s a video guide on how to use our Window Winder

Need advice, get in touch today to tap into our 20 years of knowledge within the locksmith industry.

Venlock Window Lock | Remsafe Window Locks

Tradies: Save time with the Venlock Window Lock

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Tradies: Save time with the Venlock Window Lock

We understand that as a tradie you’re busy. You want to get a good job done and move onto the next one swiftly. Time is money, so every minute is precious. Our Venlock window lock, suitable for sliding aluminium and double hung windows, can help you.

By choosing our Venlock, you won’t be dealing with a complex product, information overload through install instructions and unnecessary packaging, which will save you time.

1. Easy 30 second installation

Underpinned by 20 years’ experience in the Locksmith industry, we’ve been able to design all our window locks to be easy to install for the end user and the Venlock is no different. As the original sliding aluminium window restrictor, the Venlock represents the easiest and quickest window lock to install compared to any other available.

2. Installation video

To demonstrate the easy 30 second installation, we have produced a video guide on ‘How to install the Remsafe Venlock Window Lock’.

You can find all our video install guides here.

Alternatively, if you prefer to read, we also have written instructions to guide you through the process.

3. Keyed alike

Our entire range is keyed alike but what does that mean? You can install a combination of our window locks and only require one key. This saves you time as don’t need to sift through a bunch of keys to find the right one for a specific lock.

4. Packaging

Our products are packaged sensibly so you can get to the products and information you need quickly so you can get onto installing for your customer. We’re always looking to improve this too, to make sure this is efficient as possible.

Start saving yourself time and place an order for our Venlock Window Lock by clicking the phone number to call +61426967634