Returns Policy
- We are happy to offer a refund or exchange for change of mind within 30 days from the date of purchase with proof of original purchase, provided the returned items are in a saleable condition.
- Saleable condition means the item is unopened and unused, still in its original packaging with all accessories, manuals and packaging included.
- All items are to be returned in person at an agreed time to our warehouse at 9 Campbell St Artarmon, NSW.
- A 20% re-stocking fee will be applied to all returns for change of mind

Venlock
The original sliding aluminium window restrictor, the Venlock is easier and quicker to install than any other window restrictor on the market.

Cable Lock
The world’s smallest cable restrictor, the Remsafe Cable Lock can be installed on all window types and materials.

Track lock
The Track Lock is a discreet solution to window safety that is suitable for sliding aluminium and double hung window types.

Block Lock
Ideal window safety restrictor for sliding windows with reversible stop bracket. Best suited for sliding windows with limited window sill.

Window Winder
An innovative winder with the restrictor mechanism on the upper surface of the winder body to alternate easily between a restricted and unrestricted opening distance.

LyLock
The Remsafe LyLock is the traditional window safety device for sliding aluminium windows.

Multi bolt
A multi-purpose locking solution that is compact and strong, and ideal for restricted ventilation and added security.