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Returns Policy

Returns for Change of Mind

  • We are happy to offer a refund or exchange for change of mind within 30 days from the date of purchase with proof of original purchase, provided the returned items are in a saleable condition.
  • Saleable condition means the item is unopened and unused, still in its original packaging with all accessories, manuals and packaging included.
  • All items are to be returned in person at an agreed time to our warehouse at 9 Campbell St Artarmon, NSW.
  • A 20% re-stocking fee will be applied to all returns for change of mind
Venlock - Remsafe product range | Remsafe Window Locks

Venlock

The original sliding aluminium window restrictor, the Venlock is easier and quicker to install than any other window restrictor on the market.

Cable Lock - Remsafe product range | Remsafe Window Locks

Cable Lock

The world’s smallest cable restrictor, the Remsafe Cable Lock can be installed on all window types and materials.

Track Lock - Remsafe product range | Remsafe Window Locks

Track lock

The Track Lock is a discreet solution to window safety that is suitable for sliding aluminium and double hung window types.

Block Lock - Remsafe product range | Remsafe Window Locks

Block Lock

Ideal window safety restrictor for sliding windows with reversible stop bracket. Best suited for sliding windows with limited window sill.

Window Winder - Remsafe product range | Remsafe Window Locks

Window Winder

An innovative winder with the restrictor mechanism on the upper surface of the winder body to alternate easily between a restricted and unrestricted opening distance.

LyLock - Remsafe product range | Remsafe Window Locks

LyLock

The Remsafe LyLock is the traditional window safety device for sliding aluminium windows.

Multi Bolt - Remsafe product range | Remsafe Window Locks

Multi bolt

A multi-purpose locking solution that is compact and strong, and ideal for restricted ventilation and added security.